Doc. Number | Article Title | Effective Date | Version |
FHC-XX | Using the External ID Field | February 9, 2023 | 0.1 |
Q: Can I make a custom field searchable? We have contacts coming in with an outside party's ID and need to be able to search for the contact using that ID.
A: No, you are not able to make custom fields searchable but we do have a field titled "External ID" that is available for use in these situations. Instead of mapping the outside party's ID to a custom field, instead, map "External ID" on the Data Source (Import or WebForm) and/or add it as a field on your intake form.
Article Version History:
Version | Effective Date | Description |
Basic | 12/26/2016 | Initial Release |
0.1 | 2/9/2023 | Added header and version control footer; no subject matter updates performed. |