Newsletter
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2021 | February
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Client Centricity |
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![]() The client centric approach will continue to be a driving force not only in the way we serve our clients but in our company culture as a whole. First and foremost, Client Centricity is more than an organizational structure. Client Centricity is a culture of placing the client experience at the forefront of everything we do. It requires teams to function in a trusted cross-functional manner with one singular goal: “Deliver the best client experience possible.” Michael Duckett, President
Once you meet your account manager, you will be able to contact a support team that has been assigned to work with your company. The account managers and support staff will have extensive knowledge about the history of your company, how it uses the software, and who you are. In addition, the account manager will review your company’s unique system configuration, issues you may be having using the system, and will put together custom solutions to help make your business run smoother and meet your CRM needs. |