|Doc. Number||Article Title||Effective Date||Version|
|FHC-XX||Freevoice||November 07, 2023||0.2|
Freevoice is a phone system that uses the VICIdial base platform.
- Click 2 Call
- Incoming call screen pop-up
- Ability to post CRM contacts into dialer campaigns using WebHooks
- Call Dispositions
Integrating Freevoice with Forth
Before you begin the setup process your CRM account will need to have signed up for a phone system integration. If you have not yet and are interested, contact firstname.lastname@example.org or call (630)394-6260.
Once you have signed up for the phone system add-on, you will have access to the Click2Call and VICIdial Settings Pages and can begin the setup and configuration process.
Setting Up Freevoice
Freevoice setup is handled by Freevoice. Please contact Support@freevoiceusa.com for assistance or review the documentation on the Freevoice website.
Article Version History:
|0.1||03/30/2021||Minor formatting updates|
|0.2||11/07/2023||Added header and version control footer; Removed out-of-date company references and hyperlinks.|