Doc. Number | Article Title | Effective Date | Version |
FHC-XX | Freevoice | November 12, 2024 | 0.3 |
Freevoice is a phone system that uses the VICIdial base platform.
Integration Details
- Click 2 Call
- Incoming call screen pop-up
- Ability to post CRM contacts into dialer campaigns using WebHooks
- Call Dispositions
Integrating Freevoice with Forth
Before you begin the setup process your CRM account will need to have signed up for a phone system integration. If you have not yet and are interested, contact sales@setforth.com or call (630)394-6260.
Once you have signed up for the phone system add-on, you will have access to the Click2Call and VICIdial Settings Pages, and can begin the setup and configuration process.
Setting Up Freevoice
Freevoice handles Freevoice setup. Please contact Support@freevoiceusa.com for assistance or review the documentation on the Freevoice website.
Article Version History:
Version | Effective Date | Description |
Basic | 01/03/2018 | Initial Release |
0.1 | 03/30/2021 | Minor formatting updates |
0.2 | 11/07/2023 | Added header and version control footer; Removed out-of-date company references and hyperlinks. |
0.3 | 11/12/2024 | I checked all hyperlinks, and no subject matter changes were made. |