This month's edition highlights changes focused on making your sales and servicing operations more streamlined and cost-efficient. For a comprehensive view of all the new features released, click the link at the end of this document. Get ready to elevate your journey with Forth!
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What's New (10)
- Add lastNsfDate Field in Loanosity Integration
- Display Client History Upon Monevo Access Loan Submission
- New Alert Urgency Options for Mass Edit
- Direct Pay Creditor Payments - Deposits by Respective Bank
- New Bank Column to Creditor Portal User Interface
- ForthPay Advance/Recoup Modal
- Tag for "Rejected Date"
- Auto-Detect Program End and Schedule Fees for Manually Added ACH Debits
- Trigger Event for Saving Bank Account Information
- Passing Bank Account Holder Address Fields via Webhook
What's New (10)
Add lastNsfDate Field in Loanosity Integration
We now include the last NSF date in pre-approval and final approval messages for Loanosity loan application requests. If no NSF transactions exist, the field remains blank.
Display Client History Upon Monevo Access Loan Submission
We updated the Monevo Access integration to display a history event for when the "loan submission" event occurs via SMS or email. This will trigger when an application has been sent on the Monevo Access section of the Loans tab. The history event states, "*CUSTOMER NAME_CUSTOMERID_has been submitted to Monevo Access."
New Alert Urgency Options for Mass Edit
We updated the Mass Edit function with a new dropdown field labeled "Alert Type" under the "Mass Add Alert" section, which allows users to create alerts for multiple contact dashboards simultaneously. This helps ensure consistency between the standalone Add Alert modal and the Mass Edit Add Alert interface.
Direct Pay Creditor Payments - Deposits by Respective Bank
The FORTH system can now route payments of Direct Pay creditors to both SSB and GBC banks, and the total amount for SSB excludes GBC-related transactions and vice versa. This is determined based on the DRSP associated with each transaction indicated in the memo field.
New Bank Column to Creditor Portal User Interface
We enhanced the Direct Pay creditors’ user interface by adding a new column to display the bank name associated with deposits. This column will indicate the bank (GBC or SSB) from which a consumer’s ACH credit originates. This enhancement will improve payment reconciliation and support accurate reporting for Direct Pay creditors.
ForthPay Advance/Recoup Modal
We updated and renamed the “Account to Client Transfer” interface on the Enrollment Details and Accounting pages to “Settlement Advance and Recoup.” This will ensure that recoup transactions are automatically generated while an advance transaction is created, automatically prepopulating and creating the Recoup Amount.
Tag for "Rejected Date"
We created a new Tag {REJECTED_DATE} that will populate and display the date and time a consumer file was rejected. With this update, the Forth system now automatically tags and timestamps any rejected files with the exact rejection date, so that clients can accurately track when files were rejected.
Auto-Detect Program End and Schedule Fees for Manually Added ACH Debits
We enhanced the Forth system to auto-schedule ForthPay fees when ACH Client debits are added manually, without relying on the detection of program completion, through the enrollment plan or the Add Payment modal. Automating this detection process would ensure that all relevant fees are accurately scheduled and accounted for.
Trigger Event for Saving Bank Account Information
We added a new trigger event named *"Bank Account Saved"* as an option in the event list dropdown menu in the CRM setup for selection. Notifications to agents are now delivered in real-time whenever a consumer’s bank account information is added or updated.
Passing Bank Account Holder Address Fields via Webhook
We updated the Forth CRM so that a bank account holder’s address fields are transmitted automatically via WebHook to ensure accurate data information across systems, streamline operations, and reduce manual data entry.
What's Improved (1)
Transactions/Gateway Approval View - Open Status Debit and Client Check Payment Transaction Only
We improved the current transactions and gateway approval view that displays payments across all statuses. This improvement limits it to only displaying ACH debit transactions in an open status. This improves efficiency by reducing the time spent searching through unnecessary data as well as enhancing accuracy during the gateway approval review process.
API Enhancements
To learn about the latest updates to the Forth API, click HERE: