Welcome to the December 2025 release notes! As we wrap up the year, we are excited to deliver a suite of features designed to improve your operational efficiency and financial accuracy. This month’s updates focus on flexible payment scheduling, enhanced creditor management, and powerful new customization options for your daily workflow.
This month's releases are organized into the following sections:
Clixsign and Document Management
Embedded Signing Experience
We have introduced a new embedded mode for Clixsign, allowing you to integrate the signing process directly into your own website or application. This provides a seamless experience for your clients, enabling them to sign documents without ever leaving your platform.
Enhanced Secondary Signer Assignment
Agents can now easily select secondary roles (such as attorneys or co-applicants) directly from the signer dropdown menu when generating documents. This eliminates the need for manual data entry and ensures that the correct name and email address are automatically populated for secondary signers.
Expanded Data for Unenrolled Creditor Tags
We have updated the {CreditorListUnenrolled} tag to include more detailed information, such as Third Party Name, Third Party Account Number, and Debt Type. This ensures your generated documents contain all the necessary data dynamically, reducing the need for manual edits.
Creditor Management
Parent/Child Creditor Relationships
You can now group multiple "child" creditors under a single "parent" creditor within the CRM. This structural update allows you to manage business rules and settlement percentages at the parent level, ensuring consistency and saving time when managing complex creditor hierarchies.
Merge Duplicate Creditors
To help you maintain a clean database, we have added a "Merge Creditor" feature. You can now select multiple duplicate creditor records and merge them into a single primary creditor. All associated debts and history will be automatically reassigned to the primary record.
Faster Creditor Syncing
We have increased the frequency of the CFT Creditor sync to run twice daily. This means newly created creditors in CFT will appear in your CRM much faster, reducing delays in your enrollment and settlement workflows.
Payments and Financials
Flexible "Day of the Week" Scheduling
Enrollment Agents now have the flexibility to schedule monthly payments based on a specific weekday recurrence, such as the "2nd Wednesday of the month." This helps align payment schedules more accurately with your clients' income dates without relying on custom date calculations.
CFT Rebalancer Enhancements
The CFT Rebalancer has been upgraded to include past-open and past-pending fees in its calculations. The system now intelligently reschedules fees to ensure the consumer’s running balance never goes negative, keeping your accounting in sync with CFT automatically.
Loan Transaction Sync for CFT
Loan funding transactions from CFT now sync back to Forth CRM as "Balance Transfers." This ensures that your client's running balance and amortization schedule accurately reflect loan deposits, preventing incorrect negative balance displays.
Accurate "Total Fees Paid" Calculation
We have updated the "Total Fees Paid" logic on the enrollment page to exclude voided or canceled transactions. This provides a more accurate view of the actual fees collected, while still allowing you to view canceled fees in a separate breakdown for audit purposes.
Productivity and Administration
Enhanced Task Management
We have made two significant improvements to the Tasks module to boost your productivity. First, you can now search and filter task templates directly inside the dropdown menu, making it faster to find the right template. Second, we added a "Customize View" button to the Tasks page, allowing you to choose exactly which columns to display or hide to suit your workflow.
Advanced Company Filtering
Managing large lists of companies is now easier with new filtering options on the Admin Companies page. You can quickly filter the list by Company Status, Company Type, or Parent Company, helping you locate specific partners or vendors in seconds.
Note Visibility and Auditing
To improve accountability, we have added the company name next to the note creator's name in the Contact Log, helping you identify which affiliate or team member left a note. Additionally, the system now logs all changes made to Note Templates and Permissions, providing Admins with a clear audit trail of who modified these settings and when.
Default Custom Field Grouping
Admins can now set a "Default" view for Custom Field Groupings on the Client Dashboard. This ensures that any newly created user roles automatically inherit a consistent layout, reducing setup time and ensuring a uniform experience for new teams.
Bug Fixes and Performance Improvements
In addition to our new features, we have released several updates focused on system stability, integration reliability, and user interface refinements.
Document Generation Reliability
Resolved an intermittent issue where the "Generate Document" window would occasionally fail to load or send emails and SMS messages correctly. This ensures a more stable and consistent experience when preparing client documents.
CFT Settlement Sync
Fixed a synchronization issue where settlements created directly within the CFT platform were not always syncing transaction data back to Forth CRM. Settlement payments now reflect accurately across both systems.
Login Screen Updates
Updated the field labels on the login screen to read "User ID" for specific domains. This change clarifies the login credentials required for non-SSO users and aligns the terminology with our security standards.
Gateway Processing Logic
Refined the logic for specific payment gateways to ensure that accounts marked as "paused" are processed correctly according to gateway hold rules.